Before you give.
The things people ask us most, answered plainly.
What should I send someone who is grieving?
Honestly? Whatever says you are not going anywhere. We are biased, obviously, because we built a kit as our answer to this question. But the object matters less than the showing up.
Sometimes that looks like dropping off food. Sometimes it is mowing their lawn or taking one thing off their plate without being asked. Sometimes it is sitting with them and not trying to fix any of it, because it cannot be fixed and they already know that.
What people tend to want is company in the hurt rather than a solution to it. If you are far away, or you do not know them well enough to show up in person, or you want to leave something that keeps working after the first hard week, that is the gap the Grief Kit was built for.
Can I include a personal message?
Yes. There is a gift message option on the product page. Add a note and we handwrite it onto a card that goes inside the box. It ships directly to them, and the price is never shown.
How quickly does it ship?
Orders ship within 24 hours. Standard delivery is 3–5 business days, and expedited is available at checkout if someone needs it sooner.
When will my pre-order ship?
Pre-orders and waitlist orders ship in roughly two to four weeks. You are charged when you order, and we will send you a firmer date as soon as we have one, then again the moment it actually ships.
In-stock orders leave within 24 hours.
Is this appropriate for any type of loss?
Yes. The workbook and card decks are written without assumptions about the relationship or the kind of loss, so they work for a parent, partner, child, sibling, or friend.
If you are here because of the loss of a pet, we see you. A kit made specifically for pet loss is in development.
What does the app access include?
Every kit includes three months of free premium access to the SentiKits app: 50 digital cards, a guided grief journal, and a private community. The app launches September 2026, and your code does not start counting down until you redeem it.
GUIDED, our AI tier, is in development and will follow the launch.
Who developed the Grief Kit?
The Grief Kit was created by our founder, Katie Cronin. She lost her father as a teenager and spent a decade grieving without the right tools, and the kit is what she wished someone had handed her: a little more insight, a little more guidance, and the feeling of being seen rather than managed.
She then had it reviewed by Liana Ogannessyan, Licensed Marriage and Family Therapist.
Every kit we make combines that expertise with lived experience, because either one alone gets it wrong. Too clinical and it reads like a worksheet. Too sentimental and it says nothing. We are aiming for the middle, where the complexity of it is actually honored.
To be clear: this is not therapy and it is not a substitute for it. We are not a medical practice, and nothing here is medical advice. If you need clinical care, please see someone who can provide it.
Something is wrong with my order. What do I do?
Email help@sentikits.com and we will make it right. Damaged, missing, wrong, late, or just not what you hoped for. We stand behind this kit completely.
Media and press inquiries
Email press@sentikits.com. Katie is available to talk about grief, why sympathy gifting is the way it is, and building products for the worst week of someone's life.
We can send photography, a founder bio, and a kit to review.